diff --git a/tickets/TicketMessageCreatedListener.php b/tickets/TicketMessageCreatedListener.php
new file mode 100644
index 0000000..9ad1323
--- /dev/null
+++ b/tickets/TicketMessageCreatedListener.php
@@ -0,0 +1,25 @@
+<?php
+
+namespace App\Listeners;
+
+use App\Events\TicketMessage\Created;
+use App\Helpers\NotificationHelper;
+
+class TicketMessageCreatedListener
+{
+    /**
+     * Handle the event.
+     */
+    public function handle(Created $event): void
+    {
+        if ($event->ticketMessage->ticket->user->id !== $event->ticketMessage->user->id) {
+            // Update ticket status
+            $event->ticketMessage->ticket->update(['status' => 'replied']);
+            // Send notification to ticket owner
+            NotificationHelper::ticketMessageNotification($event->ticketMessage->ticket->user, $event->ticketMessage);
+        } else {
+            // Update ticket status
+            $event->ticketMessage->ticket->update(['status' => 'open']);
+        }
+    }
+}